Handles customers’ queries.
Answers customers’ queries in a professional and timely manner.
Resolves customers’ issues.
Works on solving requests and complaints promptly and accurately.
To confirm customers’ address for delivery.
To promote the company’s products. Diploma or above with min.1 year relevant working experience in Customer Service/Call center.
Proficiency in Microsoft Office including Word and Excel.
Good spoken & written English.
Willing to work on shifts.
Customer-focused, flexible, proactive and able to work under pressure.
Able to work independently. |