I am currently working as a Customer Service Executive where I was given task equivalent to a service recovery team. I have performed well during my 3 years in this company, which had helped me expose to various quality of troubleshooting skills (hardware/software and networking) and also practical knowledge. I have gathered knowledge in theory as well as practical in respect of my present course pursued in the said university. I can assure your good selves that with interest, effort and enthusiasm, I will be able to show extreme confidence and contribute to the best of my knowledge and experience in your organization.