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Customer Care Executive - Based in Malacca in Melaka - JP Search

JP Search

Bizhub Asia Group is a specialist Search and Selection Firm that has established a leading presence in the professional recruitment industry. We work extensively on a global basis across all major industries. We exceed your expectations and bring forward excellent service to all our clients. Recruiter from sector Human Resources, located in Pulau Pinang, From 11 to 50 workers

    About this job ad 11 January

    Location

  • Melaka
  • Description

  • Responsibilities:
    • The candidate will play an active role in renewals and retaining customers
    • Managing existing portfolio and up selling
    • By providing excellent after sales service and regular communication between the customer and the Company
    • Work closely with other team members to provide strong team representation in meeting customer’s expectations
    • Assist in credit control work
    • Visit large account customers
    • Conduct outbound call i.e. renewal, cycle call and attend to complaint calls.
    Requirements:
    • Diploma or Degree holder
    • Minimum 2-3 years’ experience in a customer care outdoor environment
    • Good communication skills and has the ability to communicate fluently on the phone
    • Call centre experience is an added advantage
    • Good planning and organisational skills with attention to details.
    • Ability to priorities tasks with effective time management
    • Able to handle timelines without affecting quality of work.
    • Customer oriented
    • Results driven
    Qualified or interested candidate, Kindly click apply below or email us a copy of your resume in MS Word format to: ********.***@gmail.com
    Kindly indicate the following details in your resume:
    1. Current and Expected salary
    2. Reason for leaving for current and previous employment
    3. Earlier availability date
    4. Position that you are applying for

    We regret that only shortlisted candidates will be notified.
    However, rest assured that all applications will be updated to our resume bank for future opportunities/references.
  • Requirements

  • Years of experience: 2
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Customer Care Executive - Based in Malacca  in Melaka

  • Recruiter

    JP Search
  • Type of contract

    Permanent contract

  • Apply now

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