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Application Support Lead

$ 10,000.00 monthly Kuala Lumpur, Kuala Lumpur 19 April

Ascentrio Sdn Bhd

  • Description

  • * Bachelor Degree in Computer Science or similar
    * At min 5 years of experience as Team Lead in IT business application support and operation background.
    * At minimum with ITIL foundation certificate, advance will be advantage.
    * Understand and practice SDLC and/or Agile software development.
    * Good technical background on Java, .Net and any other software / programming languages.
    * Good knowledge and skill in database such as MSSQL, MySQL, Oracle, etc.
    * Good knowledge in API, webservices and other integrations technologies.
    * Advanced and depth knowledge in SQL Query / PLSQL
    * Understand either practice or adopting Agile methodology and understand of Scrum methodology.
    * Provide, improve and enhance stability of supported IT application to business operation by gradually reducing tickets through root caused analysis and proposed permanent fixed to respective team.
    * Monitor Application service level compliance, help in reducing risks and defining mitigation plans and assist in resolving issues when required.
    * Responsible to ensure any production release knowledge transfer coordination being done between project/dev and support.
    * Identifying, assessing and managing risks to the success of business as usual processes.
    * Permanent position available for local Malaysian.
  • Number of vacancies: 1
  • Requirements

  • Minumun level of education: Bachelor´s Degree
  • Years of experience: 5
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: No

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Ad summary

  • Application Support Lead

  • Recruiter

    Ascentrio Sdn Bhd

  • Location

    Kuala Lumpur, Kuala Lumpur

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    $ 10,000.00 monthly

  • Apply now

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