Assistant Manager Business Support 6 month contractMelaka Raya

Melaka Tengah, Melaka 28 January

Org Resource Sdn Bhd

  • Description

    Responsibilities :

    Review reports on daily basis and take proactive actions to address any operations issues.
    Plan and provides supervision/direction to subordinate staff in the team including distributing work, disseminate information and resolving operation issue.
    Conduct team meeting to review team performance and discuss any operation issues or problems.
    Initiate conference call or net meeting on a regular basis with source entities to review performance of service standards and other operational issues/problems, if any.
    Evaluate team and individual staff performance to determining training needs.
    Initiate one-to-one review or counselling session with poor performers and establish action plans to improve their performance.
    To develop new team or improvement projects and ensure the project is delivered on time, to meet the required standard of quality.
    Managing and leading the team to resolve cross-functional issues at project level.
    Monitoring project progress and performance.
    Working closely with users to ensure the project meets business needs.
    Identifying user training needs and devising and managing user training programmes.
    Providing regular status reports to management.
    Requirement :

    Preferably a degree holder
    With 1-3 years insurance background/experience
    Functional backgrounds in operations (policy/Claim processing) or Call centre background
    Supervisory experience
    Prefer female
    Able to speak English
    Duration: 6 months (possibility of converting to permanent)
    For Malaysians Only.
  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Assistant Manager Business Support 6 month contract

  • Recruiter

    Org Resource Sdn Bhd

  • Location

    Melaka Tengah, Melaka

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Apply now

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