Automobile customer service manager

$ 5,000.00 monthly Seremban, Negeri Sembilan 17 January

Exec Resource Consultancy

  • Description

    Automobile customer service manager

    The service manager oversees the service department and is responsible for controlling costs, building a loyal clientele, maintaining good employee relations, setting and obtaining sales and profit objectives and maintaining service records. Additionally, they must satisfy service concerns of all customers, ensure that service is performed at the highest level and operate the department profitably.

    1. Set and monitor daily/weekly sales target and throughput for individual Service Advisor
    2. Monitor selling ability of all Service Advisor in their promotion of extra parts or services
    3. Monitor customer patronage by number of visit, km. reading, duration and time lapse of
    each visit for the respective service and implement activities to retain customer
    4. Plan and organise occasional service campaign (3rd brake light, timing belt etc) to
    improve sales and throughput targets and further improve customer retention

    • At least with Bachelor Degree or relevant qualifications
    • Good communication and people skills
    • 3-4 years of working experience in related field in Service role – Automotive;
    • Willing to work in Nilai;
    • Benefits : Basic Salary , Company car, commission, petrol and hp allowances

    sent resume to ******.************ if interested.
  • Number of vacancies: 1
  • Requirements

  • Minumun level of education: High school
  • Years of experience: 4
  • Language(s): English
  • Knowledge: Microsoft Outlook, Microsoft Word
  • Driver's license: Car
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Automobile customer service manager

  • Recruiter

    Exec Resource Consultancy

  • Location

    Seremban, Negeri Sembilan

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    $ 5,000.00 monthly

  • Apply now

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