Offer description
ROLE DESCRIPTION
Sales and customer success at Homage is changing fast to meet company growth. The Care
Advisor will serve a key role in two major components of the Homage experience, one, helping
families and care organizations across Malaysia who need caregiving understand and select our
solution and service and second, ensuring the needs of our clients are deeply met.
DAY-TO-DAY ACTIVITIES
1. Develop a deep understanding of client needs and requirements
2. Use customer insights and data to optimize for customer experience and potential client
conversion rate through receiving incoming calls
3. Articulate the Homage proposition to prospective clients
4. Educate Care Owners on both new and existing services offered by Homage
5. Source new client and account opportunities through inbound lead follow-up and outbound
calls
6. Communicate client needs, handover successful cases over to the Customer Care Team.
team and schedule client care assessment visits with Care Specialists team.
7. Perform Administration tasks.
8. Track all leads, prospects and clients via technology tools and internal systems
9. Help develop and refine the sales playbook and answer inbound and outbound calls from
various referral sources
10. Be highly energized, self-motivated, positive attitude and passionate.
Requirements
- Minimum education level: Vocational
- 1 year of experience
- Language(s): Mandarin Chinese ,English ,Malay
- Knowledge: Adaptation to change, Customer service, Communication and persuasion, Organisation, Writing, Customer Support, Sales
- Availability to travel: Yes
- Availability of change of residence: No
July 27
Thank you for helping us improve Bestjobs
We take your feedback very seriously and will review it as soon as possible.
About Homage Malaysia
About Homage
Homage is a care platform that combines qualified and trained caregivers, nurses, doctors and health care organizations and funders with technology, enabling care, wellness and recovery wherever you are.
The work that we do and technology we build transforms lives every hour, every day. We’re looking for people who are talented, driven and motivated by our social mission.
Similar offers
Telemarketing
Kuchingjobs - Sarawak, Kuching
Job Detail : • 2 Pax • Minimum education qualification in SPM • With related experience is added advantage • Friendly...
July 20

¡Don't miss any opportunity!
Receive new offers by email.
¡Don't miss any opportunity!
Write your e-mail and send you new offers.
It seems that you are already registered
Enter your password to activate the alert.
Wow, the email and password don't match
Try to activate the alert again.
Basic information about privacy and contact
Responsible
DGNET LTD.
Purpose
Respond to requests for information and/or questions made by the user -registered or not- through the web site.
Legitimation
Your consent
Recipients
Data will be transferred due to legal obligation.
Rights
You have the right to access, modify and delete the data, as well as other rights, the details of which are included in our complete Privacy Policy.
We have sent you a verification email. Review it and confirm the alert to activate it.
Great
We will notify you of new vacancies.
You already had a similar saved search alerts
Basic information about privacy and contact
Responsible
DGNET LTD.
Purpose
Respond to requests for information and/or questions made by the user -registered or not- through the web site.
Legitimation
Your consent
Recipients
Data will be transferred due to legal obligation.
Rights
You have the right to access, modify and delete the data, as well as other rights, the details of which are included in our complete Privacy Policy.
¡Don't miss any opportunity!
Care Advisor
Kuala Lumpur, Kuala Lumpur
¡Don't miss any opportunity!
Write your e-mail and send you new offers.
Basic information about privacy and contact
Responsible
DGNET LTD.
Purpose
Respond to requests for information and/or questions made by the user -registered or not- through the web site.
Legitimation
Your consent
Recipients
Data will be transferred due to legal obligation.
Rights
You have the right to access, modify and delete the data, as well as other rights, the details of which are included in our complete Privacy Policy.