CONTRACT ADMIN

$ 6,300.00 monthly Kedah 6 May

Intellect-Minds

  • Description

    Company Overview

    Intellect Minds is a Singapore-based company since 2008, specializing in talent acquisition, application development, and training. We serve BIG MNCs and well-known clients in talent acquisition, application development, and training needs for Singapore, Malaysia, Brunei, Vietnam and Thailand.

    Our client is an establish company a, the leader within their industry, is now looking for a Contract Admin to join their esteemed organization.

    Job Description :

    • Enters new service contract data into the system, ensuring data accuracy and process adherence. Assigned contracts may include complex contracts with variable billing arrangements or multi-contract consolidation requirements
    • May be assigned as primary contact/account representative for a key account/key customer
    • Meets or exceeds all departmental or individual metrics associated with performance against service level agreements such as 3 Business Day turnaround time on contracts, responding to customers within 24 hours
    • Provides price quotes on service contracts on request
    • Ensures proper recording, tracking, and filing of all assigned contracts
    • Responds to a customer or internal inquiries regarding service contract entitlements, invoices and purchase orders
    • Independently addresses issues with service contracts including verifying entitlements, checking the status of open service tickets, resolving credits to the account and/or working issues related to a product recall or “swap”. Coordinates routinely with other internal departments regarding order status, invoicing, discounts, resolution of issues, etc. May have direct interaction with the legal department regarding changes to basic service contract terms and conditions
    • May act as a process expert, trainer or mentor to CA 1 and CA2 level team members
    • May act as a representative of the contracts team in cross-functional projects
    • May run routine meetings with key customers or internal stakeholders leveraging web-based meeting technologies and using facilitation skills to effectively manage the meeting to successful outcomes
    • May generate reports and perform simply analysis/interpretation of service contract data at the customer, regional or product line level for internal use
    • Contributes to process/service improvement through identification of opportunity areas and proactive contribution to improvement discussions





    All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

    Interested Candidates, please submit your detailed resume online.

    To your success!

    The Recruitment Team

    Intellect Minds Consulting Sdn Bhd

    Kuala Lumpur


    Job Location :
    Bayan Lepas Penang
  • Number of vacancies: 2
  • Requirements

  • Years of experience: 2
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • CONTRACT ADMIN

  • Recruiter

    Intellect-Minds

  • Location

    Kedah

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    $ 6,300.00 monthly

  • Apply now

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