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Customer Service Assistant Call CenterPetaling Jaya Water Purifier

$ 2,800.00 monthly Selangor 11 January

JP Search

  • Description

    Responsibilities:

    • To attend to inbound calls & outbound according to the Standard Operating Procedure to provide solution to resolving customers enquiries.
    • To provide solution to resolve customers’ enquiries effectively and efficiently to meet or exceed customer’s expectation.
    • To liaise effectively with other members of Call Centre, other departments and business partners to resolve enquiries, where applicable.
    • To coordinate closely with unit leaders/management in managing personal call time and volume (i.e. AUX, ACW and what deems appropriate) and act appropriately to achieve the service targets.
    • To participate in training so as to ensure continuous enhancement of skills and knowledge to deliver quality service.
    • Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements.

    Requirements:

    • Minimum SPM qualification.
    • Minimal Electronics product knowledge.
    • Must have a good technique in handling customer.
    • Relevant experience preferable in Customer Service / Call Centre.

    Qualified or interested candidate, Kindly click apply below or email us a copy of your resume in MS Word format to: jpsearch.my(at)gmail.com

    Kindly indicate the following details in your resume:

    1. Current and Expected salary
    2. Reason for leaving for current and previous employment
    3. Earlier availability date
    4. Position that you are applying for

    We regret that only shortlisted candidates will be notified.
    However, rest assured that all applications will be updated to our resume bank for future opportunities/references.
  • Requirements

  • Minumun level of education: High school
  • Years of experience: 1
  • Language(s): English ,Mandarin Chinese
  • Availability for travel: Yes
  • Availability for change of residence: Yes

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Ad summary

  • Customer Service Assistant Call Center

  • Recruiter

    JP Search

  • Location

    Selangor

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    $ 2,800.00 monthly

  • Apply now

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