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Customer Service OfficerChinese Malaysian Only

Kulaijaya, Johor 19 December

Agensi Pekerjaan CityRecruit Sdn Bhd

  • Description

    JOB DESCRIPTIONS:


    1. To manage large amounts of incoming calls and customer inquiries.

    2. To serves customers by providing product and service information.

    3. To resolve product & service problem by clarifying the customer's complaint; determining the cause of the problem.

    4. Select and explain the best solution to solve the problem; coordinate with department for resolution.

    5. To monitor Order Management status via passenger APP’s order.

    6. To provide fare information to corporate customer & job assignments to driver when receive order from Corporate Customer.
    7. Any other task assigned by the superior and other ad-hoc activities.
  • Requirements

  • Minumun level of education: High school
  • Language(s): English ,Mandarin Chinese
  • Availability for travel: No
  • Availability for change of residence: No

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