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Customer Service Officer

Kinta, Perak 11 December

SNS Network

  • Description

    Responsibilities:
    • Execute division policy and ensure full adoption and comply with workflow or standard operation procedures
    • Performing inspections, preparing reports, manage warranty claim, etc to ensure highest quality of work and all Service Level Agreement are meet.
    • To respond in a professional and timely manner to any customer query/complaint and to facilitate its prompt resolution
    • Striving to achieve and maintain overall performance adhering to Premium Service Provider metric criteria.
    • Build up technical skills for professional services.
    • To undertake any ad-hoc assignments as and when required.

    Requirements:
    • Candidate must possess at least a Diploma/Bachelor's Degree in Business Administration or equivalent.
    • Required language(s): English, Bahasa Malaysia
    • Preferred language (s): Chinese
    • Fresh graduates are welcome to apply.
    • Organized, strong communication and excellent time management skills
    • High level of conceptual, analytical and problem solving skills
    • Positive attitude, self-motivated and customer service orientation.

    Benefit
    • Basic salary+ Allowances
    • Overtime Claim
    • EPF, Socso&EIS
    • Annual Leave/ Medical Leave/ Medical Claim
    • Staff Purchase Scheme
    • Oversea Trip: Asia, America, Australia, Europe
    • Salary Review- Twice per year
  • Number of vacancies: 4
  • Requirements

  • Language(s): Malay ,English ,Mandarin Chinese
  • Knowledge: Microsoft Excel
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Customer Service Officer

  • Recruiter

    SNS Network

  • Location

    Kinta, Perak

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    Negotiable

  • Apply now

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