Customer Service OfficerShipping Forwarding Industry

$ 3,200.00 monthly Klang, Selangor 14 November

JX Business Resources Sdn Bhd

  • Description

    Our client is a Group of Companies that with IATA accredited cargo agent as well as appointed cargo sales agent (CSA) for MAS, Air Asia, Lufthansa, Gulf Air, Saudi Air, and Thai International. Our client Companies has established numerous local and regional branches to serve the growing market.

    Currently in the expansion and seeking for talents to join the organization.

    Customer Service Officer ( Shipping & Forwarding Industry )
    Location : Bandar Bukit Tinggi Klang ( 3 Vacancy )

    Job Descriptions:
    • Prepare document (such as BL, Shipping Certificate, Delivery Order, Invoice, packing list, markings and etc ).
    • Arranging collection of OBL & Shipping Certificate and perform goods issue.
    • Work closely with internal operations to meet customer’s requirements.
    • Ensure compliance with customer’s and Company Standard Operating Procedures.
    • Application of third-party documents (Forms D, PCOO & Chamber COO).
    • Arranging and follow up transportation, booking with carrier and request rate with carrier.
    • Liaise with CSR & Uploading email documents.
    • Any other ad-hoc duties as and when assigned.

    • Candidate must possess at least SPM/ Diploma in Logistic/ Transportation, Maritime Studies or equivalent.
    • Requires Skill(s) - Outlook Email, Ms Excel and Ms Words.
    • At least 1-2 years of working experience in related field is required.
    • Applicants must be able to attempt to office environment.
    • Required Language(s): Mandarin/ Cantonese (Must), English & Bahasa.
    • Open Gender & Open Race (Malaysian ONLY)
    • Preferably applicant(s) specializing in Freight Forwarding. Shipping and Logistics/Supply Chain.
    • NOT Customer Service in Call Centre/Banking industry.

    Remuneration package:
    • Basic RM 2,600.00 – RM 3,200.00
    • Medical Coverage
    • Annual Leave, Bonus, Etc
    • 5 days’ work – 9.00am – 6.00pm
  • Number of vacancies: 3
  • Requirements

  • Minumun level of education: Middle school
  • Years of experience: 2
  • Language(s): Cantonese Chinese ,English ,Mandarin Chinese
  • Knowledge: Microsoft Excel, Microsoft Word
  • Driver's license: Car ,Motorcycle
  • Availability for travel: No
  • Availability for change of residence: No

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