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Inbound mandarin speaking customer service executive

Daily care product

$ 3,800.00 monthly Petaling, Selangor More than 30 days

Global leading BPO Company

  • Description

  • Requirements:
    Proficient in Mandarin & English (Both Spoken and Written) Fluent in speaking english
    At least 1 year of customer service experience is required!
    Must be able to work on 8am to 9pm (9 hours per shift including 1 hour break)
    Must be able to work on 5 working rotational days including weekend & Public holidays
    At least Diploma Qualification
    SPM minimum 1 yr call centre experience
    Good communication, analytical & problem solving skill
    Must have no issue to work at Petaling Jaya office
    Able to join immediately (Intake date: 14th June 2021)
    Possess own transport.

    Handle inbound calls and emails regarding issues of homecare, beauty and health products.
    Provide information to customers regarding company's product and warranty claim
    Provide a professional customer care over the phone
    Building a good relationship with the existing customers

    Salary Package: Up to Basic RM3,800 (Based on last withdrawn salary and interview performance) + KPI Allowance (Max 10% of their basic)
    Opportunity to be promote to higher level
    Fun and amazing working environment (Multinational Company) + Good Management Team
    Free Training with basic salary paid
    Annual Leaves + EPF + SOCSO

    And kindly take note that this role must be based in client office (Amway HQ-28, Jalan 51a/223, Seksyen 51a, 46100 PJ, Selangor )

  • Number of vacancies: 5
  • Requirements

  • Minumun level of education: Vocational
  • Years of experience: 1
  • Language(s): Mandarin Chinese ,English
  • Availability for travel: Yes
  • Availability for change of residence: No
  • People with disabilities: Yes

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Ad summary

  • Inbound mandarin speaking customer service executive

  • Recruiter

    Global leading BPO Company

  • Location

    Petaling, Selangor

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    $ 3,800.00 monthly

  • Apply now

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