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Inbound mandarin speaking customer service executive

Daily care product

$ 3,800.00 monthly Petaling, Selangor More than 30 days

Global leading BPO Company

  • Description

  • Requirements:
    Proficient in Mandarin & English (Both Spoken and Written) Fluent in speaking english
    At least 1 year of customer service experience is required!
    Must be able to work on 8am to 9pm (9 hours per shift including 1 hour break)
    Must be able to work on 5 working rotational days including weekend & Public holidays
    At least Diploma Qualification
    SPM minimum 1 yr call centre experience
    Good communication, analytical & problem solving skill
    Must have no issue to work at Petaling Jaya office
    Able to join immediately (Intake date: 14th June 2021)
    Possess own transport.

    Responsibility
    Handle inbound calls and emails regarding issues of homecare, beauty and health products.
    Provide information to customers regarding company's product and warranty claim
    Provide a professional customer care over the phone
    Building a good relationship with the existing customers

    Benefits
    Salary Package: Up to Basic RM3,800 (Based on last withdrawn salary and interview performance) + KPI Allowance (Max 10% of their basic)
    Opportunity to be promote to higher level
    Fun and amazing working environment (Multinational Company) + Good Management Team
    Free Training with basic salary paid
    Annual Leaves + EPF + SOCSO

    And kindly take note that this role must be based in client office (Amway HQ-28, Jalan 51a/223, Seksyen 51a, 46100 PJ, Selangor )

  • Number of vacancies: 5
  • Requirements

  • Minumun level of education: Vocational
  • Years of experience: 1
  • Language(s): Mandarin Chinese ,English
  • Availability for travel: Yes
  • Availability for change of residence: No
  • People with disabilities: Yes

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Ad summary

  • Inbound mandarin speaking customer service executive

  • Recruiter

    Global leading BPO Company

  • Location

    Petaling, Selangor

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    $ 3,800.00 monthly

  • Apply now

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