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Infrastructure Specialist

Technical Support

Petaling, Selangor 7 May

Agensi Pekerjaan Chillijobs Sdn Bhd

  • Description

  • Vacancy with a finance MNC in Petaling Jaya.

    RESPONSIBILITIES:
    • To implement and provide daily maintenance support of the network & infrastructure related equipment by analyzing requirement, resolving problems, installing hardware/software and supporting internal IT helpdesk. Backup & restore; IT Asset & User Access Right maintenance & management.
    • Perform day-to-day network, infrastructure, servers and end users technical related support & monitoring. User Access Right Authorization. Configuration, administration/health Check IT network/infrastructure related equipment such as PC/Mobile Devices, Servers, Printers, SAN Storage, email, Firewall, Switches, Router, Backup etc. Monitor end of day schedule jobs; even log and alert alarm on the servers/network to proactively identify and minimize disruption and impact to the systems/network. Identify IT risks, threats and vulnerabilities in the company’s technology infrastructure.
    • Ensure daily/weekly backup are perform successfully; security patches are applying on time; vulnerabilities scanning is executing as per scheduled and provide remediation to improve and close the vulnerability gaps accordingly. Lead and ensure related backup restore simulation is perform as per schedule.
    • Work with others team member to serve as subject matter expert & provide IT network/infrastructure related advice in designing and implementing IT security Control initiatives and risk mitigation/remediation. Responsible for recommending, implementing and managing security controls for system, network. Application by design system security architecture and develop detailed security designs.
    • Facilitate and interacts with internal and external audit engagement, facilitate remediation based on agreed recommendation and associated risks pertaining to SOX, Global Information Security Group or any others Corporate requirement.
    • Maintain, provide support on documentation; reports and BCP. Periodically reviewing the SOP, guideline, policy, procedure and control to ensure the efficiency and effectiveness of the information security controls as a whole, recommending improvements wherever is necessary.

    REQUIREMENTS:
    • Degree in Computer Science, Information Security or equivalent practical experience
    • CCNA Certification will be an added advantage
    • Minimum 5 years of hands-on technical experience in support, implementing & administrator network/infrastructure related equipment/ tasks such as:
    - Hands on technical experience in analyses, troubleshooting to resolve daily network, infrastructure, server, storage, backup and end user technical support request.
    - Configure & administrate network/infrastructure related equipment & security control – such as Wintel/Linux platform, Exchange email, VMWare, L2/L3 Firewalls support, routing, switching, IDS/IPS, Proxy, WAF, VLAN, VPN Technology, Anti-Virus Software, Backup Solution, Event Management (SIEM) Technologies, network related security monitoring, Content Filtering, Vulnerability Scans, Encryption Technology, DHCP, DNS, HTTP, SSL, SSH, LDAP, IPSEC, etc.
    - Vendor sourcing & process PO request, IT Asset & User Access Right maintenance, report and documentation.
    • Excellent analytical and problem-solving skills, result oriented, self-motivated, good interpersonal skills, flexible, independent
    • Must be able to provide after-hours on urgent incident support request
    • Abilities to prioritize multiple tasks and able to work under pressure, tight deadlines
    and within constraints
    • Good communication in English and Bahasa Malaysia, both written and spoken

  • Number of vacancies: 1
  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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