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Operation / Maintenance Coordinator

OCK Setia Engineering Sdn Bhd

$ 3,000.00 monthly Penampang, Sabah 3 September


  • Description

  • Job Scopes:
    - Able to identify alarms base on the info given by customer and establish strategies with teams to clear off the alarm within SLA time frame.
    - Schedules duties hours and timetable of the teams, to have 24/7 network surveillance, as per contract.
    - Prepare maintenance schedules and dedicated works as per forecasted workload with teams.
    - Assists in the tracking of NOC data and documentation and shares with client or internally.
    - Monitors network, assigns trouble tickets, follows up and escalates them based on site importance (e.g. hub sites, backbones and collocated sites etc) as per escalation matrix, until resolution.
    - Coordinate and monitoring alarm attending by the team and ensure respond customer on the progress and completion of work within SLAs and KPIs.
    - Regularly check and maintain inventory and equipment of the spare parts for the projects.
    - Conduct preventative maintenance of radio stations for the respective region.
    - Ensures that every reasonably effort is made to restore service in an event of an outage within SLA time frame.
    - Responds to any emergencies and incidents of violation of SLAs and supports the O&M Supervisor in communication with client, assists in preparing the incident reports etc.
    - Gives recommendation to superior for process improvement and resources including but not limited to Human, tools, equipment & transportation

  • Number of vacancies: 1
  • Requirements

  • Minumun level of education: Vocational
  • Years of experience: 3
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Operation / Maintenance Coordinator

  • Recruiter


  • Location

    Penampang, Sabah

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    $ 3,000.00 monthly

  • Apply now

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