Order Management ExecutivePetaling Jaya

Petaling, Selangor 9 September

Dramona Management Services Sdn Bhd

  • Description

    DRAMONA Management Services SdnBhdis where your search ends and your career begins. We help skilled professionals reach their work and career goals by opening doors to the right contract and permanent positions.

    Our Client, involved with Office Automation (OA), Image Information Products and Total Colour Solutions industry with 14 branches throughout Malaysia. is looking for dynamic individuals with drive and enthusiasm to take up a challenging career as :


    Position Order Management Executive- Jalan 13 Petaling Jaya



    RESPONSIBILITIES:
    • Responsible for managing the sales orders, returns and domestic stock transfer process for accuracy and completeness.
    • To liaise with sales and cross function departments for sales coordination and operational activities.
    • To process and coordinate sales order from initial order receipt until final delivery, verification of documents and invoices.
    • To keep track and monitor of order status at all times to ensure order accuracy and on time delivery with high service level.
    • Initiate, develop and carry out complete sales ordering procedures, documentation or any internal procedure which is in compliance with company quality systems.
    • Manage and resolve internal / external queries relating to order status and customer account issues.
    • Handle customer enquiries and complaints with urgency, immediately refer issues / decision requiring higher -level discussion or approvals to relevant personnel while maintaining customer’s satisfaction.
    • Ensure all processes are in compliance with Company’s procedure and guidelines.
    • Performs any other related duties as and when directed by superior.

    REQUIREMENTS:-

    • Certificate/Diploma/Degree in Business Administration/ Management or its equivalent.
    • Minimum 2 years’ experience in Sales Administration /Sales Coordinator / Order Processing role
    • Proven ability to deal with all levels of associates and customers, both internally and externally.
    • Excellent written and communication skills.
    • Mature and able to work independently with minimum supervision.


    Salary offer : Depending on working experience & qualification
    Working Hour : 8.30am -5.30pm (Monday-Friday)

  • Number of vacancies: 1
  • Requirements

  • Minumun level of education: High school
  • Years of experience: 2
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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