Senior Customer Service ExecutiveMasai Johor

$ 4,500.00 monthly Johor Bahru, Johor 27 August

Org Resource Sdn Bhd

  • Description

    Responsibilities:


     Handle inquiry/order/quotation request from customers
     Liaise with warehouse on stock availability/goods returned etc
     Handle customers’ complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
     Identify and assess customers’ needs to ensure satisfaction and maintain company’s image
     Handle requests, feedback and queries quickly and professionally
     Arrange transport/shipment to outstation customers
     Responsible for the business development with existing & potential customers
     Develop & maintain good business relationship with existing & potential customers & suppliers
     Any other duties assigned by the management


    Requirements:


     Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Post Graduate Diploma or Professional Degree in Administration/Marketing/Business Study or equivalent.
     At least 5 year(s) of working experience in the related field is required for this position.
     Required language(s): English, Mandarin & Bahasa Malaysia
     Mandarin is required to support clients from China, Taiwan and local market
     Proficient in IT skills (Microsoft Excel, Word and PowerPoint)
     Exemplary planning and time management skills
     Ability to multitask and prioritize daily workload
     Good communication skills in English & Chinese, both orally and in writing

    Monday-Friday (8am-5.30pm)
    Alternate Saturday (8am-1pm)


    For Malaysian Only.
    Interested candidate please send me your updated resume with photo to (tracylim at orgresources dot com dot my or contact our office at 06-3361851/1852. (Tracy Lim)
  • Number of vacancies: 1
  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Senior Customer Service Executive

  • Recruiter

    Org Resource Sdn Bhd

  • Location

    Johor Bahru, Johor

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    $ 4,500.00 monthly

  • Apply now

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