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SOC Advisor - Based in Shah Alam in Pulau Pinang - JP Search

JP Search

Bizhub Asia Group is a specialist Search and Selection Firm that has established a leading presence in the professional recruitment industry. We work extensively on a global basis across all major industries. We exceed your expectations and bring forward excellent service to all our clients. Recruiter from sector Human Resources, located in Pulau Pinang, From 11 to 50 workers

    About this job ad 4 January

    Location

  • Timur Laut, Pulau Pinang
  • Description

  • Responsibilities:
    • To work on shift as scheduled and approved by Head Of Department
    • To act in a professional and efficient manner in handling all inbound/outbound calls, emails, faxes and letters sent to SOC within agreed response time and making appropriate transfer.
    • Follow up on customer’s requests and enquiries end to end and callback as promised.
    • Respond to customer’s enquiries and requests based on the latest update of the products ,services ,prices with accurate and precise information
    • Closely follow up on services renewal that are due and update the system /tracker for further action.
    • Manage existing customers accounts for update ,transfer ,renewal and other requirements

    Requirements:
    • Possess a minimum diploma /degree or its equivalent in any discipline
    • At least 1-2 working experience in a customer oriented industry
    Qualified or interested candidate, Kindly click apply below or email us a copy of your resume in MS Word format to: ********.***@gmail.com
    Kindly indicate the following details in your resume:
    1. Current and Expected salary
    2. Reason for leaving for current and previous employment
    3. Earlier availability date
    4. Position that you are applying for

    We regret that only shortlisted candidates will be notified.
    However, rest assured that all applications will be updated to our resume bank for future opportunities/references.
  • Requirements

  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • SOC Advisor - Based in Shah Alam in Timur Laut, Pulau Pinang

  • Recruiter

    JP Search
  • Type of contract

    Permanent contract

  • Apply now

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