System EngineerPetaling Jaya

Petaling, Selangor 2 August

Dramona Management Services Sdn Bhd

  • Description

    DRAMONA Management Services Sdn Bhd is where your search ends and your career begins. We help skilled professionals reach their work and career goals by opening doors to the right temporary, contract and permanent positions.

    Our Client, involved with Office Automation (OA), Image Information Products and Total Colour Solutions industry, is looking for dynamic individuals with drive and enthusiasm to take up a challenging career as :



    Position : System Engineer - Petaling Jaya

    Responsibilities:-
    • Responsible for providing customer support such as troubleshooting Machine, configure software, troubleshoot applications software
    • Response to all 1st level support call
    • Provide support to existing customer for all ITS solutions via remotely or onsite
    • Responsible for testing and troubleshooting network operating system, software and hardware
    • Familiar with network operating system, software and hardware
    • Responsible to communicate and records all incident raise during issue resolution
    • Required onsite support and willing to perform after hour on-call work when necessary
    • To generate monthly incident report
    • To ensure the provision of efficient and effective services to all customers
    • Performs any other ad-hoc task requested by supervisor / Manager


    Requirements:-
    • Min Certificate/ Diploma/ Degree in Computer Science / IT or equivalent
    • 1 year (Jr position X1) 2-3 years (Senior Position X1) working experience preferable in IT or equivalent
    • Able to work independently as well as a good team player
    • Able to articulate and possess effective presentation skills
    • Committed and result driven
    • Good sense of urgency and able to work under pressure
    • Have strong analytical & troubleshooting skills

    Working hour ; 8.30am – 5.30pm (Monday- Friday)
    Salary Range : (depending on qualification and working
    experience) + transport allowance
    + 2 Months CONTRACTUAL Bonus

  • Number of vacancies: 2
  • Requirements

  • Minumun level of education: Vocational
  • Years of experience: 1
  • Language(s): English
  • Driver's license: Car
  • Availability for travel: Yes
  • Availability for change of residence: No

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