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Telesales Executive

(can speak Mandarin and English)

$ 3,250.00 monthly Kuala Lumpur, Kuala Lumpur September 2

Atomatic Consultancy Pte. Ltd

  • Description

  • ** WORK FROM HOME OPPORTUNITY!! **

    Atomatic is looking for a sales-driven and self-motivated Bilingual Telesales Executive who can speak MANDARIN and ENGLISH. The ideal candidate is expected to generate new business, as well as retain existing business by matching up individuals with suitable personal insurance coverage over the phone.

    RESPONSIBILITIES:

    - Help the Client grow by bringing in customers and developing business.
    - Ability to understand and address customers’ enquiries promptly with accurate information and suitable solutions
    - Follow up on quotation timely and professionally
    - Ask questions to understand customer requirements and close sales
    - Build and maintain excellent customer service and satisfaction
    - Going the extra mile to engage customers
    - Conduct outbound customer calls with a required minimum number of calls daily
    - Always strive to achieve or exceed sales goals and facilitate future sales
    - Handle any other ad hoc duties

    RESULTS:
    - Higher engagement and conversion rate
    - Quality service and customer satisfaction
    - Consistent follow-up and achieve sales goals
    - Able to work independently with minimum supervision

    REQUIREMENTS:
    - Excellent communication skill and interpersonal skills
    - High proficiency in English language both speaking and writing
    - Proficient in Mandarin in order to liaise with Mandarin speaking associates
    - Ability to adapt and acquire new skills and multiple product knowledge
    - Good communication skills, as well as the capability to negotiate and deal with potentially stressful situations in a calm and reasonable manner.
    - Meticulous and able to multitask
    - Strong personal accountability and integrity
    - Possess good computer skills (Proficient in Microsoft Excel, Word, and Outlook)
    - Have strong and stable internet connections
    - Effective team player
  • Number of vacancies: 2
  • Requirements

  • Minumun level of education: Vocational
  • Years of experience: 1
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No
  • People with disabilities: Yes

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